Terms of Service

Welcome to toyshkg! These Terms of Service ("Terms") govern your access to and use of our website (the "Site") and any related services provided bytoyshkg ("we," "us," or "our"), including the purchase of plush dolls, stuffed toys, and related accessories. By accessing or using the Site or placing an order, you agree to these Terms. If you do not agree, please do not use our services.

1. Use of the Site

You must be at least 18 years old (or the age of majority in your jurisdiction) to use this Site and place orders. By accessing the Site, you represent and warrant that you are of legal age to form a binding contract.

You agree to use the Site only for lawful purposes and not to engage in any activity that interferes with or disrupts the Site, its systems, or its servers.

2. Your Account

If you create an account, you are responsible for maintaining the confidentiality of your account information, including your password. You agree to accept responsibility for all activities that occur under your account, including purchases made through the Site.

We reserve the right to suspend or terminate accounts that violate these Terms or for any conduct we deem harmful to users, third parties, or our brand.

3. Orders and Payments

When you place an order for plush dolls or related items, you agree to provide current, complete, and accurate information for all purchases. Once an order is placed, you authorize us to charge the applicable payment method for the total amount, including any applicable taxes and shipping fees.

Prices are generally listed in USD unless otherwise displayed, and may change without notice. Sales tax, shipping fees, or additional charges may apply as required by law.

4. Products and Descriptions

We strive to provide accurate information for all plush dolls and related items. However, we do not warrant that descriptions, images, colors, sizes, materials, or other content are complete, reliable, current, or error-free.

Product appearance may vary slightly from images shown on your screen due to lighting, manufacturing batches, stitching placement, or display variations. Minor variations and small handcrafted-style differences are normal and do not necessarily indicate a defect.

5. Intellectual Property

All content on the Site, including text, graphics, logos, product images, and software, is the property of toyshkg or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, publicly display, or create derivative works from any content without our express written consent.

6. Privacy and Data

Your use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Site, you consent to the collection and use of your personal information as described in the Privacy Policy, including information related to your orders and customer support requests.

7. User Conduct

You agree not to:

Violate any laws or rights of third parties while using the Site.
Post or transmit any harmful, offensive, infringing, or unlawful content.
Interfere with the operation of the Site, including attempting to probe, scan, or damage our systems.

We may remove or disable access to content that violates these Terms.

8. Links to Third-Party Sites

The Site may contain links to third-party websites (e.g., payment processors, shipping carriers, social platforms).toyshkg is not responsible for the content, security, or privacy practices of these sites. Your use of third-party sites is at your own risk.

9. Disclaimer of Warranties

The Site and all products and services are provided "as is" and "as available" without warranties of any kind, either express or implied, to the fullest extent permitted by law.

We do not guarantee that the Site will be uninterrupted, secure, error-free, or free of viruses or harmful components. We also do not warrant that products will be free from minor manufacturing imperfections consistent with industry standards.

10. Limitation of Liability

To the fullest extent permitted by law, toyshkg and its affiliates will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products, even if advised of the possibility of such damages.

In all cases, our total liability for any claim related to the Site or products will not exceed the amount you paid for the product(s) giving rise to the claim, except where prohibited by law.

11. Indemnification

You agree to indemnify and hold toyshkg harmless from any claims, losses, liabilities, damages, and expenses (including reasonable attorney’s fees) arising out of your use of the Site, your violation of these Terms, or your infringement of any third-party rights.

12. Governing Law and Dispute Resolution

These Terms and any disputes arising from them or your use of the Site will be governed by the laws of Hong Kong, without regard to conflict of law principles.

To the extent permitted by law, you agree that any dispute arising out of or relating to these Terms, the Site, or any purchase will be resolved in the courts of Hong Kong, and you consent to the jurisdiction and venue of such courts.

13. Changes to Terms

We may update these Terms at any time. When we do, we will revise the "Last Updated" date at the top of this page. Your continued use of the Site after changes constitutes your acceptance of the updated Terms.

Contact Us

If you have questions about these Terms, please contact us:

toyshkg
Email: service@toyshkg.com
Phone: (852) 2341 7301
Address: Blk. B, 12/F, Hoi Bun Ind Bldg, 6 Wing Yip Street, Kwun Tong, Kowloon, Hong Kong